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Returns & Exchanges
Dormbuys offers a 90-day money-back guarantee on all of our products. If you are not completely satisfied, you may return your item(s) for a full refund of the purchase price. All returned items must be in new, unused condition and contain all original packaging and accessories. Simply follow the directions to the right to complete your return. Once we receive your unused, undamaged item(s), we’ll process your return and refund your credit card within 2-5 business days. The customer is responsible for return shipping charges and the original shipping charge is nonrefundable. If you have any questions, contact us at |
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We're here if you need us. No automated answering machines, just real live people ready to help you in any way possible (M-F 9-5 EST of course). There are four ways you can connect with us:
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1.
Call us at:
Local: 502-254-4324
Toll Free:
1-866-502-DORM (3676) -
2.
Email us at:
helpme@dormbuys.com -
3.
Snail mail us at:
Dormbuys.com
435 Bellvalle Rd
Chester, NY 10918 - 4. Drop us a customized message here
Plus, you can always follow us on Twitter or friend us up on Facebook to stay on top of us. 24/7.